Privacy Policy for TrulyHome.ca

Last Updated: July 2023

This Privacy Policy outlines how TrulyHome.Ca ("we," "our," or "the website") collects, uses, discloses, and protects the personal information of visitors and users ("you" or "your") of our website. By using TrulyHome.Ca, you consent to the practices described in this Privacy Policy.

Information We Collect:

a. Personal Information:

When you visit our website, register an account, or contact us, we may collect personal information such as your name, email address, phone number, mailing address, and other relevant details. We may also collect information from third-party sources to enhance our services and improve the accuracy of our records.

b. Non-Personal Information:

We may collect non-personal information automatically, including your IP address, browser type, device information, operating system, and usage statistics. This information helps us analyze trends, administer the website, and track user interactions to provide a better user experience.

Use of Information:

a. Personal Information:

We use your personal information to communicate with you, respond to inquiries, provide requested services, customize your experience on the website, and send you promotional materials, newsletters, or other information about our services that may be of interest to you. You can opt out of receiving marketing communications at any time.

b. Non-Personal Information:

Non-personal information is primarily used to improve our website, enhance user experience, diagnose technical issues, and analyze user trends. We may also aggregate non-personal information to generate statistical data for internal use or share it with third parties in an anonymized and aggregated format.

Information Sharing:

a. Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating the website and delivering our services. These providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.

b. Legal Compliance and Protection:

We may disclose personal information if required by law, legal process, or governmental request. We may also disclose personal information to protect our rights, enforce our website policies, or respond to claims that the content violates the rights of others.

c. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and give you an opportunity to opt out if your personal information will be used contrary to this Privacy Policy.

Cookies and Tracking Technologies:

a. Cookies:

TrulyHome.Ca uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They enable us to remember your preferences, track your activities, and provide personalized content. You can disable cookies through your browser settings; however, some features of the website may not function properly without cookies.

b. Tracking Technologies:

We may use tracking technologies like web beacons, pixels, and similar technologies to analyze user behavior, monitor website performance, and deliver targeted advertisements. These technologies do not personally identify you but may collect non-personal information such as your IP address and browsing patterns.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

External Links:

Our website may contain links to third-party websites or services that are not operated or controlled by TrulyHome.Ca. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children's Privacy:

TrulyHome.Ca is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information on our website, please contact us immediately, and we will take steps to remove that information from our records.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on the website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

TrulyHome.Ca

1867 Yonge St, Suite 100,

Toronto, ON Canada

Email: info@trulyhome.ca

By using TrulyHome.Ca, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.